This requires understanding where inventory is located across channels and locations and for the retailer to have a singular view of this data.īlue Yonder helps retailers achieve a holistic view of inventory availability at both the enterprise and local levels to deliver seamless customer experiences.
#Get choosy website update#
Plus, inventory balances would need to update in real-time to give me the confidence shin guards would still be in-stock when I arrived. The retailer had to know every item that was in stock across every location. I only thought of Jeremy and how important it was to him to finish the season playing alongside his teammates.īut let’s talk about the innovations that made this experience a reality. When I needed shin guards, I didn’t think about microservices, or what they enable. People don’t shop thinking about technology or even channels, they shop based on what’s easiest for them in that moment of need. Later that day after the game, it hit me like a ton of bricks. Warmups were still going on, so Jeremy was able to play his last soccer match - and it was all thanks to inventory availability. Jeremy finished getting ready for the game along the way, and we got to the field - I am not making this up - at 9:53 a.m. We ran in the store, grabbed the shin guards, and were in and out in six minutes. We jumped in the car and headed that way. I checked a different retailer’s website and saw three pairs of boys XL shin guards were in stock at the store near me. The first retailer showed they sold soccer equipment but didn’t show what was in stock and what wasn’t. It was time to browse online for other local retailers along the route. The sporting goods store I had in mind was 20 minutes away, in the wrong direction, so that was out. Knowing we didn’t have a moment to spare - and how important it was to Jeremy to make the last game - I realized I had to know exactly where to find shin guards even before leaving the house. There were only 30 minutes to get out the house, shop for shin guards and get to the field.
We’ve got plenty of time to go to the sporting goods store across town, get new shin guards, and make it to the field.” Just then my husband called from work to remind me the game actually starts at 10 a.m. “No problem,” I thought, still feeling confident. Just then, Jeremy tells me he can’t find his shin guards and must have them to play. I’m drinking coffee and feeling good, since (for once!) I’m ahead of schedule. on a Saturday, and it’s the last soccer game of the season. But it wasn’t until a recent incident with my 12-year-old son, Jeremy, where I fully understood how commerce solutions that include AI and ML can actually help make people’s lives better. As a retail product marketer here at Blue Yonder, I spend a lot of time talking about the skyrocketing popularity of omni-channel, the power of end-to-end visibility, and how customers have increasing demand for convenient and easy shopping experiences.
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